Application for a Website Clarity Call

::: To find out your needs - how we can help you achieve your goals
::: Answer any questions you may have
::: Explain how our service works and why it’s awesome
::: To see if we’re a good fit to work together, if we can help you achieve your goal/s and if you’re ready for our services

Please complete the details below to help us get a better picture of your needs and how we may be able to help you make your online debut or site refresh a reality.

Email(Required)

Name(Required)

First Last

Business Name(Required)

Phone(Required)

What does your business do - what products/services do you offer?

Do you have an existing website(Required)

Yes

No

No existing website(Required)

OK so you don’t have a website yet, we can certainly help with that. From the below, do you identify with any of these frustrations faced in trying to get online?

Time - I don't have enough time to work on what's required, I'm too busy and I'm sure it takes ages

Budget - I don't want to spend squillions but I know I need a quality presence online to attract customers

I'm a bit overwhelmed, frustrated and don't know where to even start

Not sure what to ask for or to be on the lookout for, it's so important to get right, but I'm not familiar with this sort of thing

All of those, and then some!

Other

Do you have domains purchased yet?

Yes

No

Do you have your content ready for your website?

Yes I have all of my content, wording and images ready for my website, I just need someone to help put it together and optimise it for Google

No, I don't have all of my content ready or my website, I may need some assistance with this.

I'm not sure if I have everything, I have some items but I might need guidance to ensure they are all quality to help me attract my ideal clients, and if there are any key items still needed.

Do you have a logo yet?

Yes I have a professional logo designed and I have the high-resolution files ready

No I don't have a logo yet.

What is your website address

So you already have a website, excellent. Now, what are the main things that frustrate/disappoint you about your existing site? Some examples of what needs addressing could be:(Required)

It’s not mobile/tablet friendly so we're missing out on tonnes of customers because over 80% of customers shop from their mobiles and tablets and move on to mobile friendly sites when they are frustrated with a site that is not optimised for those devices.

The navigation is all over the place and doesn’t make sense, it’s difficult to find what you’re after on the site and/or difficult to contact you because the phone number doesn’t ‘click to call’ from your phone, and our e-mail address doesn’t ‘Click to e-mail’ from a mobile/tablet device.

The content isn’t doing a good job at selling our business - i.e. it’s not showing our ideal clients what we can do/offer and why that service/product is awesome, the ‘why choose us’ factor just isn’t happening at all and we know we’re missing out on clients because of it.

Oh goodness, all of those and then some!

I believe my website is fine. Thanks.

What are the top 3-5 business needs?(Required)

This is different for every business. Some examples are: increase leads, increase sales, increase memberships, increase donations, increase downloads, increase views/awareness, increase subscriptions to newsletter, streamline customer service, reduce administration time and costs etc.

What budget have you allocated for this project? This helps enable us to tell you what we can and can't do. Ballpark is fine.(Required)

< 2 K

2 - 5 K

5 - 10 K

> 10 K

The more a customer's needs are understood, the more likely a business can help meet those needs, increasing the likelihood of you receiving more leads/sales/achieving your business goals.

The basics(Required)

Age, location, where do they hang out online, what are their interests?

What are the top 3-5 reasons your ideal customer will visit your website?(Required)

e.g. research, product information, get contact details, ask questions about services, see pricing, buy someone, make a booking, participate in an online discussion, contribute, learn, be entertained, get assistance, get address details etc.

Tell us about your competitors. Who else is competing for the attention of your ideal customer and what are they doing that you think is working?(Required)

Do your competitors have websites? If yes, list 3-5 links to your competitors' websites(Required)

How do you want people to feel when they interact with your brand? Safe and secure, edgy and excited, exclusive and cool like they belong?(Required)

Are there any other websites in particular that you like the design (or functionality) of? Why?

Please be as specific as possible so we can understand what you're aiming towards. Please provide site url/s and info on what you like.

How did you hear about us?

Referred by a friend/colleague

Google

Facebook

Other

Who referred you? We'd love to thank them for sending you our way.

Do you have a specific timeframe for this project in mind?

I'm looking to move forward on this in the next month or so because I know I'm missing out on customers due to my current or lack of online presence or am really over drowning in my to do list/wish list,so I'd need help sooner rather than later.

I'm looking to move forward on this in the next 2 - 3 months or so because I've got a few things on at present and/or I'm still getting some information etc. together first, then I'll be ready to do something about improving my online presence and/or efficiency so that I don't miss out on customers.

I'm just enquiring for now, I'm not sure when I'd like to move forward but I'd still like a clarity call to help get things clear in my mind about how I wish to move forward in general.

Is there anything else you'd like us to know so that we can have a really productive clarity call to help you increase your business success?

Application for a Clarity Call

The more a customer's needs are understood, the more likely a business can help meet those needs, increasing the likelihood of you receiving more leads/sales/achieving your business goals.